Program Director - Healthy Living

The YMCA of Greater Erie is actively seeking a full-time Program Director - Healthy Living. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

The Program Director of Healthy Living supports the YMCA's mission by leading high-quality wellness programs that promote health, well-being, and member engagement. This position is responsible for the development, implementation, and growth of wellness initiatives, including group exercise, personal training, wellness coaching and health-focused programs.

The role ensures a welcoming, inclusive environment where members feel supported in achieving their health goals, while also driving program participation, retention, and revenue.

This is a full-time, non-exempt position with the hourly pay rate of: $17.10-$25.65/hr. contingent upon experience. Some of the benefits that we offer, for this role include health, dental, vision insurance, disability and life insurance, and voluntary supplemental life, accident and illness insurance. We offer a funded retirement plan that matches your salary at 8% after two years of service, paid holidays, paid time off (PTO), a free YMCA family membership, discounted program fees including childcare, and a flexible work schedule. If this sounds like the right opportunity for you to use and expand your skills, apply today!

ESSENTIAL FUNCTIONS:

1. Develops, implements, and oversees wellness programs including group exercise, personal training, and health initiatives aligned with YMCA standards.
2. Drives member engagement and retention by fostering a welcoming, inclusive wellness environment and building meaningful relationships with participants.
3. Recruits, hires, trains, and supervises wellness staff (e.g., personal trainers, group exercise instructors); ensures certifications and continuing education are current.
4. Leads strategies to grow personal training revenue and wellness program participation.
5. Designs and promotes innovative health and well-being programs that meet community needs.
6. Ensures safe operation of wellness areas, including fitness equipment and program spaces.
7. Develops and manages program budgets; monitors and forecasts revenue streams including personal training and specialty programs.
8. Designs and implements new health and wellness programs and expands program within the community in accordance with strategic and operating plans.
9. Tracks and evaluates program outcomes, member engagement, and participation trends to inform improvements.
10. Collaborates with membership teams to support onboarding and member wellness journeys.
11. Builds partnerships with community health organizations to expand impact and reach.
12. Promotes programs through marketing efforts, member outreach, and events.
13. Responds to member feedback and supports a high-quality member experience using YMCA service standards. (Listen First)
14. Assists in fundraising, health initiatives, and community special events aligned with YMCA priorities.
15. Assists in the marketing and distribution of program information, may organize and schedule program registrations.
16. Models relationship-building skills in all interactions; develops and maintains collaborative relationships with staff, participants and community organizations to maximize program impact and drive overall outcomes; maintains regular, clear, and concise communication within area of responsibility.
17. Coordinates use of facilities for program activities and events.
18. Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in timely manner.
19. Ensures compliance with all safety protocols, certifications, and applicable regulations. Such as compliance with federal, state, and local regulations as they relate to program areas, including ADA accommodations where appropriate; ensures that YMCA program standards are met and safety procedures followed.
20. Performs other duties as assigned.

QUALIFICATIONS:

1. Bachelor's degree in Exercise Science, Kinesiology, Human Services,Public Health, or related field (or equivalent experience).
2. 2-5 years of progressive experience in program management, staff supervision, or YMCA leadership preferred.
3. YMCA Team Leader certification preferred (or ability to obtain within 1 year).
4. Minimum age of 21.
5. Demonstrated experience in staff supervision, program development, and budget management.
6. Strong interpersonal, communication, and relationship-building skills.
7. Ability to engage effectively with individuals from diverse backgrounds and communities.
8. Completion of required YMCA trainings within 30 days of hire (Child Abuse Prevention, CPR/AED, First Aid, etc.).
9. Ability to pass background screening and any required pre-employment checks.

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