Professional Development Coordinator

PROGRAM: Northwest Professional Development Organization (NW PDO) JOB TITLE: Professional Development Coordinator REPORTS TO: PDO Partner Liaison JOB STATUS: Non-Exempt, Remote, Part Time
JOB SUMMARY
The Professional Development (PD) Coordinator plays a vital role in supporting participants of the NW Professional Development Organization (PDO) by ensuring accurate and up-to-date records within the PD Registry. The PD Coordinator provides training, guidance, and oversight to participants supporting the integrity of eligibility evaluations and documentation compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Build Early and Ongoing Relationships including
o Initiate contact with students at the CDA stage to establish trust,
o Offer consistent check-ins (individual or group) to monitor progress and maintain motivation.
• Clarify Career Pathways
o Use visual roadmaps that outline ECE career progression (CDA → AA → BA → Credentialing → Leadership roles).
o Connect pathways to specific job titles, salary ranges, and advancement opportunities.
• Leverage Prior Learning and Articulation Agreements
o Ensure students understand how CDA coursework and experience articulate into college credits.
• Academic and Financial Navigation
o Guide students in course selection to ensure alignment with long-term goals.
o Assist with financial aid, scholarships, and tuition reimbursement resources (e.g., T.E.A.C.H. Early Childhood®, Workforce Pathways).
• Encourage Stackable Credentials
o Support earning of stackable certificates or endorsements aligned with milestones on the career ladder.
o Recognize and celebrate credential achievements to build momentum.
• Guide participants to updating personal and professional information in the PD Registry.
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Ensure changes in employment status, work hours, or other relevant data are accurately reflected in registry profiles.
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Review supporting documentation submitted by participants and confirm alignment with PDO eligibility requirements.
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Design and facilitate training sessions on eligibility processes, documentation standards, and effective use of the PD Registry.
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Monitor the eligibility review process for consistency, accuracy, and efficiency.
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Address discrepancies or issues in eligibility reviews promptly.
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Develop and maintain a working knowledge of all relevant PDO database systems; input, analyze, and report data as required.
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Maintain complete, accurate, and accessible manual and electronic records in compliance with organizational and funding agency requirements.
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Ensure compliance with all applicable regulations and standards set by government and funding sources.
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Participate in relevant professional development activities, trainings, and meetings to enhance job performance and service quality.
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Perform additional duties as assigned by NW PDO management.
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Foster positive and productive working relationships with NWIR staff, external partners, and stakeholders.
MINIMUM QUALIFICATIONS
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Bachelor’s degree in ECE or related field.
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Minimum of two (2) years of experience in a related field, preferably involving database management, eligibility verification, or professional development coordination.
KNOWLEDGE, SKILLS, AND ABILITIES
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Strong customer service orientation and interpersonal skills.
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Excellent verbal and written communication abilities.
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Strong organizational, time management, and prioritization skills.
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High level of confidentiality and professionalism in all interactions.
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Skilled in data entry, documentation review, and file management.
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Proficiency with Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook, Publisher).
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Ability to work independently and collaboratively in a remote setting.
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Familiarity with database systems used in human services or educational settings.
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Capacity to evaluate program outcomes and make data-informed recommendations.
OTHER REQUIREMENTS
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Must be able to perform the physical demands of working in an office, including occasional lifting, bending, and carrying.
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Willingness and ability to attend meetings and events during evenings or weekends as required.
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Occasional travel within the region may be necessary.