Receptionist / Administrative Assistant

Required Qualifications/Competencies:

• High school diploma and 2 years’ experience in an office environment required. Associate’s degree in business administration, office management or communications preferred
• Excellent Communication Skills (both written and oral)
• Proficient in Microsoft Office, including Outlook, Word, Publisher and Excel
• Organizational skills with the ability to independently prioritize and complete multiple, ongoing projects
• Experience with Canva and social media design
• Trustworthy, self-motivated, able to manage time and work independently
• Able to verbally diffuse tense situations
• Able to handle emotionally charged situations
• Able to sit for extended periods
• Possess auditory acuity to listen to people over the telephone and in-person
• Valid Driver’s License and reliable transportation
• Must possess current Child Abuse, Pennsylvania State Police and FBI Background Clearances

 Ideal Competencies:

• 5+ years of experience in an office environment
• Proficiency with Cisco WebEx phone services
• Background in victim services and/or sexual violence prevention

 Job duties:

• Serves as the primary point of contact for visitors and phone calls, providing a warm and professional first impression.

• Answers agency phone and transfers calls accordingly
• Greets clients and visitors and connects them with agency staff
• Logs and distributes in-coming mail
• Performs general clerical duties
• Maintains a neat and orderly reception area
• Participates in in-services, trainings, and conferences
• Participates in on-call rotation to staff agency hotline

To apply, please send cover letter, resume and references to [email protected].