Community School Director Supervisor

POSITION SUMMARY
The CSD Supervisor is a key member of United Way’s Community Schools 
Department. Their primary function is to supervise a group of United Way Community 
School Directors and other related staff, as appropriate. To do this, they work closely
with the Associate Vice President of Community Schools. They also support the overall 
implementation and expansion of United Way Community Schools throughout Erie 
County.

The CSD Supervisor is highly visible throughout the community. They are actively 
engaged and motivate community school directors and community partners to support 
United Way’s mission. They also foster a spirit of teamwork and unity among United 
Way Community School Directors and other United Way staff.
Nothing in this position description restricts management’s right to assign or reassign 
duties and responsibilities to this position at any time.

ESSENTIAL FUNCTIONS
• Manages and supervises a group of United Way Community School Directors
employed by United Way and other related staff, when appropriate.
• Conducts performance management through goal-setting and regular coaching 
sessions to support the personal and professional growth of their direct reports.
• Conducts annual reviews of all direct reports.
• Ensures direct reports understand United Way’s mission, vision, policies, and 
procedures. 
• Coordinates professional development and training opportunities for United Way 
Community School Directors. 
• Prepares agenda topics and other materials for meetings with Community School 
Directors and Community School partners.
• Facilitates regular planning meetings with all United Way Community School 
Directors and Community School partners.
• Is involved in the implementation of current and new United Way Community 
Schools.
• Co-leads the recruiting, training, and onboarding of new United Way Community 
School Directors.
• Serves as a key point of contact with school district principals and Community 
School Partners.
• Attends designated Community School Leadership Team meetings as a liaison 
of the Community Schools Department.
• Serves as project manager for initiatives supporting United Way Community 
Schools, when appropriate.

EDUCATION
• Bachelor’s degree, Master’s preferred, or five (5) years equivalent field 
experience.

EXPERIENCE
• Five (5) years experience in a management position.
• Experience with Community Schools preferred.
• Experience in K-12 education preferred.
• Experience working with low income and diverse populations preferred.

REQUIRED SKILLS
• Strong oral and written communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain relationships with a variety of stakeholders.
• Ability to handle confidential information with sensitivity and integrity.
• Strong interpersonal skills.
• Ability to navigate conflict and difficult personnel matters.
• Administrative and management skills.
• Excellent organizational skills and attention to detail.
• Strong meeting facilitation skills.
• Goal-oriented. 
• Empathy and understanding of those in need or at risk.
• Adept at using Microsoft Office products and custom software.

PHYSICAL REQUIREMENTS
• Communicates with staff, volunteers, and clients.
• Positions self to use office equipment.
• Access to reliable transportation.

WORK ENVIRONMENT
• Primarily works in climate-controlled office-based setting.
• Position requires worker to commute to offsite locations to complete business