Development Associate

Part-Time | $20/hour | 20–25 hours per week

The Erie Art Museum is seeking a proactive and detail-oriented Development Associate – to manage and grow our membership program. This part-time position plays a key role in ensuring members feel connected, appreciated, and informed, while supporting the Museum’s fundraising goals and enhancing visitor loyalty. This position reports to the Development Director and works closely with the marketing and visitor services teams to ensure a positive and engaging member experience.

This is a great opportunity for someone who enjoys building relationships, values organization, and wants to make a meaningful contribution to a mission-driven institution.

DUTIES & RESPONSIBILITIES

Primary Responsibilities

• Manage member processing, acknowledgments, and renewals using DonorPerfect CRM

• Keep accurate and up-to-date membership records

• Create and send compelling email reminders to lapsed or soon-to-lapse members

• Process new applications and welcome materials for Museum members

• Track membership metrics monthly and generate internal reports

• Maintain inventory of membership materials and ensure front desk materials are replenished

• Research membership practices at peer institutions and propose new ideas to support retention and growth

• Create membership strategies that align with overall development goals

• Support member engagement through email updates, welcome messages, and renewal reminders

• Support the Director of Development with donor database tasks as needed

• Ensure a welcoming and professional tone in all member interactions

• Other duties as assigned

Required Qualifications

• Bachelor’s degree in Communications, Marketing, Arts Administration, or a related field
  
  

• Minimum of 2 years of relevant experience, preferably in a nonprofit or membership-based organization

• Strong written and verbal communication skills

• Excellent attention to detail and organizational skills

• Experience with CRM systems (DonorPerfect preferred)

• Comfortable with technology, including Google Workspace (Gmail, Calendar, Drive, Docs, Sheets)

• Must obtain (or have current) PA State Police Criminal History Clearance, PA Child Abuse History Clearance, and FBI Criminal History Clearance. (The Museum will assist in acquiring these if not already completed.)

Preferred Qualifications

• Experience in donor or member stewardship

• Familiarity with email marketing tools (e.g., Constant Contact or Mailchimp)

• Customer service experience in a cultural or hospitality setting

Schedule & Compensation

• Part-time: 20–25 hours/week, flexible schedule during Museum business hours

• Compensation: $20/hour

• This position does not include benefits

To Apply

Please submit a cover letter, resume, and contact information for two professional references to:

Kristen Karrfalt
Development Director, Erie Art Museum
[email protected]

Applications will be reviewed on a rolling basis until the position is filled.

The Erie Art Museum advances visual art by developing and preserving the region’s art collection, presenting exhibitions and education programs, fostering lifelong learning, and supporting a diverse community of artists, students, and the public. The Erie Art Museum is an equal opportunity employer.