Director of Clinical Education Outreach - College of Medicine

JOB SUMMARY: LECOM’s clinical outreach model relies heavily on a robust system of community-based clinical rotations, in which students will perform and learn under the guidance of faculty preceptors.  The students experience innovation in primary and specialty care based upon interdisciplinary and inter-professional education.

The Director of Clinical Education Outreach is driven to promote the overall mission of LECOM, with a commitment to customer service and engagement in order to support and sustain the number and quality of affiliation agreements for clinical rotations. The Director must be personable and knowledgeable, and must possess the ability to build rapport with the community at large and to leverage relationships in order to generate student rotations. Public relations and marketing skills are essential as the Director will distribute materials related to LECOM, have adjunct faculty opportunities, and oversee student goals and assessment/ evaluation processes.

The Director will coordinate, conduct, and track bi-annual site visits to affiliated hospitals and will coordinate new affiliation agreements and student rotation opportunities. Responsibilities will include monitoring site evaluations to determine compliance with accreditation standards as well as trends related to the effectiveness of student learning while maintaining the overall environment and ensuring appropriate outcomes.

The Director will lead the student clinical success initiative, which will include tracking clinical student progression and managing subject exam and pre-board exam assessments for all clinical sites. The Director will work with all partners to identify students at risk, implement structured educational plans, and monitor students’ performance.

Other tasks will include coordinating strategic planning processes as they relate to clinical education outreach, including resource impact and implementation strategies. To achieve this end, the Director will spend time in an office setting to complete administrative tasks, such as drafting/presenting reports, managing emails/phone calls, and attending meetings as needed.  A great majority of time will be spent in the field visiting current and prospective rotation sites: doctors' offices, hospitals, and other healthcare facilities.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: 

• Establish clinical goals, outcomes, and measures to assess student, faculty, and affiliate performance, efficiency, and productivity;
• Develop and service the network of extramural rotations and clinical community sites to support the pre-doctoral clinical education program;
• Establish and track affiliation agreements;
• Establish extramural rotations and community-based sites for pre-doctoral education;
• Work with various local and regional healthcare agencies, not for profits, and the community of practitioners to ensure that LECOM students are involved in a full range of healthcare services to underserved populations;
• Work collaboratively with office staff to communicate and facilitate optimal student learning outcomes;
• Complete tasks to track student progression, including setting up assessment examinations for clinical sites, working with entities to manage the process, and setting up required educational plans for students;
• Oversee course syllabus to include all assignments, readings both for clinical exercises and discussions (examinations), armamentarium lists for each session, and collate material into a succinct document that will guide the student through the rigorous curriculum;
• Oversee the preparation of various exercises that parallel Patient Clinic protocol and procedure by means of case-based models;
• Involvement in preparing demonstrations, lectures, small group discussions, and selection of suggested and required reading from identified sources (i.e., Vital Source Bookshelf), and coordinating these educational tools with other stakeholders;
• Prepare examinations and other evaluation tools that will aid in the evaluation of students’ work product and help to identify students that are discovered to be weak in medical knowledge and/or various procedures;
• Must be able to take direction and receive assignments from the Associate Dean of Clinical Education and/or his/her designee;
• Participate in and be responsible for a variety of LECOM and other community outreach functions to enhance and promote the mission of LECOM;
• Ensure proper appointment and credentialing of adjunct faculty on an as needed basis;
• Manage office staff and related functions on an as needed basis;
• Coordinate implementation E-Value / Student Portfolio’s on an as needed basis;
• Faculty member will contribute and be responsible for overall student success, including, but not limited to, advising and student outcomes;
• Faculty member will contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Faculty member will participate in scholarly activity so to enrich and broaden the student learning experience;
• Faculty member will commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach;
• Must be available for work during the hours assigned, for student instruction and overall clinic development; and
• Accept other duties needed/assigned for the Institution’s needs.

EEO/AA/M/F/Vets/Disabled

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodation, that the essential functions of the job can be performed.

• Broad knowledge of clinical trends and issues in medical education;
• General knowledge of the principles of community organization, public and business administration;
• Demonstrated leadership skills and professionalism;
• Excellent customer service, public relations, and marketing skills;
• Effectively using interpersonal and communications skills, including tact and diplomacy;
• Effectively using organizational and planning skills, including attention to detail and follow-through;
• Ability to collaborate innovatively within and outside the Institution;
• Strong communications skills are essential as well as computer literacy (MS Office Suit [i.e. Word, PowerPoint and Excel]) and accurate data entry skills;
• Knowledge of continuous quality improvement methods and the ability to implement them on an as needed basis;  
• Ability to analyze, understand, and problem-solve in an effective and efficient manner;
• Ability to implement at both the strategic and operational levels;
• Knowledge of systems thinking and informational technology in an educational environment;
• Ability to organize and prioritize work assignments and meet deadlines;
• Assessing and prioritizing multiple tasks, projects, and demands;
• Maintaining confidentiality of work-related information and materials;
• Establishing and maintaining effective working relationships;
• Knowledge of and ability to maintain confidentiality of patient (HIPAA) and student privacy (FERPA);
• Ability to make rapid, sound decisions;
• Ability to adapt to changing circumstances;
• Ability to apply critical thinking in a fast-paced environment;
• Adhere to all local, state, federal and LECOM policies and procedures;
• Knowledge of pertinent laws, policies / procedures and/or guidelines affecting areas of responsibility;
• Effective computer (hardware and software) and data management skills;
• Compliance with state and federal regulations and safety protocols (OSHA), at the clinic level;
• Must be trained and certified on the Institutional Data System;
• Be able to be flexible to accept other duties needed/assigned for the clinic needs;
• The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and
• The ability to accept work directives from managers and supervisors in a respectful and cooperative manner.
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MINIMUM QUALIFICATIONS:

Education and experience equivalent to: Experience in professional clinical medical education from an accredited educational institution is preferred.  Bachelor degree is required, Master or terminal degree is preferred.  Background experience with knowledge in education, communication, clinical management, and/or customer engagement are desired.  Must be highly personable and able to build rapport easily.  Must be sales and customer-service oriented, using public relations and marketing skills to establish and support affiliation agreements for clinical rotations. Strong computer skills are necessary, particularly with the Microsoft Office Suite as well as with student databases and EMR related software.